Hi Sir,
This is to make you all clear of the poor service I have ever seen at Anbu Gas Indane Agency. This has been happening for a pretty long time. We booked for a cylinder (Customer no: 18977) on March 18 and till today we are yet to get it.
The people who are working over there are merciless and have always been talking their personal affairs and insult the customers. They do not pick up the call and if that happens they say that it is only 30 days and we have to wait for another 10 days. I have a question here. It seems that we have to wait for an indefinite period. They are very callous by nature and their response is arrogant at times.
We are frustrated to the core that we have brought this issue here hoping that we will get solutions before we initiate any legal action.
We have also heard that cylinders booked and doors locked are being sold illegally to the shops nearby at a higher price.
It is not one complaint and we are many like this to suffer a lot and if this is not getting resolved then they may have to answer to the court for their careless and poor service to their customers.
This is fair to the customers since we are depending on your service.
We do not understand how IOC is ignorant of things that are happening around here.
Please help us getting a cylinder on time and these people should be properly instructed to respond to the calls than not picking them at all.
Thanks,
Kandan
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