Sir/Madam
our cutomer ID is :3140. We register a complaint for cylinder leakage on 16/03 - service man attended the call on the next day.
He investigated the cylinder and asked us to bring the cylinder to their station for repairing or replacement with a recipt stating that.
The next day we went to the station office - the service man resposible there asked us to go godown, where they keep the cylinder stocks
We showed our receipt - which was provided by the service man, who came our home.
There, they weighed the cylinder and replied;they cannot replace the cylinder, which was 4 Kg less than the actual which it should be; and he further asked us to go back to the station office to report to their superir officer.
We agan went back to the staion office and informed the officer about the issue.
The lady who is responsible there did not answered the queries which we asked to service/ replacing the cylinder. instead she askeds to pay the amount for the new filled cylinder.
we request you to kindly take theprompt action on this.
Agency name: Sri Sreenivasa gas Agency, Thiruninravur, CTH road, PIN:602024
0 comments