The service from SUDHEENDRA INDANE GAS AGENCY - Hennur Rd - Bangalore is becoming very worst day by day. I have booked a refill on the 19 April. As on today 26th April I have not received the refill & when I contacted today, They are telling that it will take 5 more days time and they say that IVR Booking is not valid it will only come by next 5 days and you have to book again
Many of the time it is noticed that even after billing date, only after 5-7 days only they are delivering the Cylinder to our home. Now a days it is very difficult to get them over telephone & if we get them with great difficulty, there has been no courtesy to even listen to our grievance & they just slam the phone and no proper answer given.
If Indian oil is concerned over customer satisfaction they better do some thing about such issues. Least I request them to educate their staff on how they need to address the customer problems.
I had also requested them to change my gas agency.they sy its not posible
Inspite I have also pesornaly seen in few places like sultan playa and manornpalya they sell gas at 65 rs per kg they also have autorikshaw refilling unit for which I have seen they utilize small residential cylinders which is ment only for resident use
I have seen few cops collecting daily Money (roll call)
My customer ID is 31913 in the name of MUMTAZ. If any of you knows any other the Indane complaint mail id or contact no, pl let me know.
Regards,
ANIS
0 comments