I AM A LPG CONSUMER OF INDIAN OIL CORPORATION THROUGH THEIR DEALER M/S PRATHANA GAS SERVICE IN NANGANALLUR AREA WITH CONSUMER NO.JE34521. WHEN I TRIED TO REGISTER MY CONNECTION WITH IOC;S AUTOMATIC REGISTRATION IVP FACILITY, I AM NOT A BLE TO DO SO B ECAUSE OF INHERENT PROBLEM WITH THE SYSTEM. A SUGGESTION BY THE SYSTEM IS THAT "IF THERE IS ANY ALPHABET BEFORE OR AFTER YOUR CONSUMER NUMBER PRESS 2" HOWEVER, WHENEVER I PRESSED 2 IN ANSWER TO THIS QUESTION, THE SYSTEM DOES NOT RECOGNISE MY RESPONSE WITH THE RESULT I AM UNABLE TO REGISTER UNDER THE AUTOMATIC REGISTRATION FACILITY. THE SNAG IN THE SYSTEM NEEDS TO BE REMOVED. I AM SURE EVERY CONSUMER WITH NUMBERS PRECEDED OR FOLLOWED BY ALPHABETS FACE THE SAME PROBLEM.
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