Indian Railways
IRCTC WEBSITE Service Not Available

Hi,

I am the user of IRCTC website to book tickets online. In the initial days this service is very good. To book a tatkal ticket online via IRCTC, this website goes down exactly at 08:00AM everyday and will not be up till 09:00 AM or 10:00 AM. No point in having this service online. If this is an issue for few days our people are kind hearted to understand the situation. But this is happening regularly from years. In a developing country like India and which is a major hub for Information Technology and for an very large organisation like Indian railways this kind of issue can be resolved easily and will show the inefficiency of the system in railways to resolve this issue. Keeping this issue for years is raising new questions and doubts about the gain the middlemen gaining in getting the tickets in black and the loss to the organisation. I am not writing this as I am very disappointed due to this issue. I am sure that this is the issue for all the users of IRCTC. Hence I plead to take some necessary actions to resolve this issue and make IRCTC provide the fruitful service.

Thanks,

Venkat

Company: Indian Railways
Country: India

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