Indian Railways
TDR

Sir,

I have received the below mentioned mail by IRCTC TDR team. Actually I booked the E-Ticket and filed TDR through their web site online. The procedure for filing TDR is clearly mentioned in IRCTC web site and according to that I filled the form online and submitted, now for E ticket they are asking TDR / TTE certificate which is not required for e ticket and finally the did not pay the refund of E ticket. Can U help on this regards.

Manoranjan Ojha

E Mail: ojhasm@yahoo.co.in

This is the mail that I received from TDR Team.

REGRET Dear Customer, With Reference to your PNR No:2223090380, we regret to inform you that refund is not admissible as informed by Railways through their letter no: RF/IRCTC/11-12/217/13.09.11/CR and the reason being : 419-CR/50 Party Failed to collect TDR / TTE certificate in support of the claim. The case is repudiated. In case you require any further assistance, please mail us at tdrprocess@irctc.co.in or call us on 011-23345900 With regards, TDR TEAM

Company: Indian Railways
Country: India
State: Maharashtra
City: Mumbai Suburban

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