Indian Railways
No refund of tickets for cancelled train

This refers to non refund of tickets PNR no. 6348110546 by Indian Railways / IRCTC despite the train being cancelled. The train in question is 0320 Summer Special Ranchi to Howrah for 17th October. On my journey date, I checked at the Ranchi station enquiry on the date of travel and was informed that the train has been cancelled and since I had booked my tickets through IRCTC I need to file the TDR online. Subsequently, I raised the TDR Transaction ID: 0263217806 on 18th October in the IRCTC website and after multiple followups I received the mail from IRCTC on 26th Nov indicating that Railways have regretted the refund without assigning any reason. I am shocked by the response from Indian Railways; this is plain cheating of innocent railways passengers who for a cancelled train have not been refunded the full amount despite wait for more than a year. I would like an immediate action from top railway management to stop this cheating and ensure immediate refund for me along with suitable compensation for uncalled waiting for over a year for this refund.

Regards

A K Thaku

Company: Indian Railways
Country: India
State: Jharkhand
City: Ranchi

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