Hello IRCTC
I am Sameera Kumar from Anantapur, Andhra Pradesh. Today i.e. 15/02 I was booking tickets using irctc online from Anantapur to Mumbai by Lokamanya Tilak Express.
I used SBI-ATM-CUM-Debit card for payment. The web page said processing and waiting for www.irctc.co.in for a long time, but finally this page expired. I did not get ticket or any useful information. It didn't generate a PNR number. The amount of 2398 has been deducted from my account. I request you to arrange for a refund to my account.
Please let me know what all the information you need to provide a refund.
Thank you.
With regards
Sameera Kuma
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