Sir, I am Mrs. Ratnaprabha Sontakke, Resident of batasewali Gali Chhatri bazar, Lashkar Gwalior. I have Booked Cylinder on mobile by sending a SMS on 02 April Consumer No. A2420 to M/S Amita Gas Agency, Laxmiganj, Lashkar, Gwalior. After 15 days no delivery is made by the agency, again I have booked cylinder on 15 April but till date no cylinder is delivered by the agency. I am ahandicapped woman and can not walkagain&again to Agency in this hot summer. The agency phone is always out of order, It sems that purposely they put off the tlephone out of set onthe table I am harrassed. This is not one time but it always happen whenever I booka cylinder. Agency manager Mr. Vinod always make some lame excuses such as load is not received, no man power or it willbe delivered tommorrow etc.
Therefore you are kindly requested to do the needful and take necessary action against the agency so that all customer will get the cylinder on time. I shall be highly obliged by this kind of act . thanking you Sir.
Yours faithfully.
Mrs. Ratnaprabha,
Gwalior (M.P.)
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