SUB: Indane Gas - Illegal Refill Booking & Illegal delivery to Other person on Consumer No. - E002518
Dear Sir,
I (Anokhe Lal) am consumer of Indane Gas Service, My consumer no. - E002518, Gas Agency - Agnihothri Gas service, Noida. Sir we are facing more problem in refill booking & delivery. This problem are comming from last 4-5 month. Problem is that, Illegal booking & Illegal delivery is being by the other illegal person, This is happening from last 4-5 month. I have complained already to IOCL office regarding the same (Complained No. - 135531) but any tight action does not taken by the IOCL & agency. But after that, my refill booked cylinder has been delivered to illegal person. Illegal booking was going on from last 4-5 months, Last month I blocked my consumer no. due to this problem & replace my blue book (I get new blue book & new book no.), & filled up correct mobile no. on my consumer account by the agency person, but requirement for the new refill, I opened my connection again & I booked for new refill but the cylinder has been delivered to other on the delivery date & I am also available on date & waiting for the new refill cylinder, but till my turn cylinder has been delivered already to illegal person. I am facing this problem from last 4-5 months & I am refilling my cylinder in black & costly. I have complained before one month for the same (Docket No. – 135531). This problem is creating from the agency side, they are not supporting & do illegally job.
So kindly request you to resolve this problem.
Thanks & Regards,
ANOKHE LAL
Barola, Noida
Consumer No. – E002518
Mobile No. – 9971292565
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