IRCTC
IRCTC causing botheration

Dear Sir,

I would like to bring your attention to IRCTC Railway Ticket Booking related problems. I tried to book railway tickets vide Transaction ID: 0397186583, Transaction ID: 0397215844, Transaction ID: 0397191393 and Transaction ID: 0397732587.

Every time the money is remitted by the Bank the ticket was not booked because of communication failure from IRCTC end. In this regard I would request you to bring the attention of public in general and railway ministry in particular on following issues:-

1) How come the ticket booking could be processed up to last but one stage, all other things went right, money was taken by IRCTC but communication failed or some problem occurred at last stage and ticket could not be booked.

2) Is it just a coincidence, or pre-planed, well arranged to favor some touts in some way?

3) What right the IRCTC has to keep the money for so long even when the transaction failed?

Sir, as you can see the mental torture and botheration caused by these practices needs a tough dealing that only can be done with your help and support. Please help.

Thanking you in anticipation.

Prem Kuma

Company: IRCTC
Country: India
State: Assam

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