IRCTC
Excess charging

Sir,

I would like to put forward some cases like excess charges and under measurement by vendors at railway platforms and trains. They don't ever give the full qty. (150ml) of tea/coffee (120ml). Further they charge 5/- for tea and 6-7/- for coffee.even the AVM's are being manipulated.the stalls and the vendors charge anything from Rs.2/- to Rs.8/- depending on the cost price. Further, I would like to bring to your kind notice the trend among FMCG companies in cheating consumers by way of keeping price unchanged but altering the weight and misleading consumers by printing things like 250g cake (actual wt. in small letters). further they confirm to the law by giving the non standard pack details in fine print.

Will somebody take note of this.

Company: IRCTC
Country: India

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