IRCTC
Deactivation of ID: TDR rejection

I have booked e-ticket (PNR: 2311330764), but I dint travel on the ticket. So i filled TDR fro "Passenger Not Traveled".

This claim is rejected by railway by saying passenger traveled and and they deactivated my id (ganu_10).

I can challenge IRCTC that i have not traveled on said ticket. Also I have planned tickets booked on the id which I have to take prints/cancel.

I want my ID to activate immediately and refund my claim amount.

Thanks,

Ganesh (9999391465)

Below is mail from Irctc:

from tktadmin@irctc.co.in

to ganeshduttpandey@gmail.com

date Wed, Apr 20 at 12:00 AM

subject False TDR Claim

mailed-by irctc.co.in

Important mainly because of the people in the conversation.

hide details Apr 20 (2 days ago)

Dear Customer,

You had requested for refund of e-ticket with PNR No.2311330764, which was booked using user-id "ganu_10 ". It is informed that the refund claim has been repudiated by Railways stating that the passenger has already travelled and has still claimed refund.

In view of the wrong claim of refund, the above user ID has been temporarily deactivated.

For further assistance, you may contact care@irctc.co.in.

Regards,

IRCTC

Company: IRCTC
Country: India

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