IRCTC
Not receipt of hard copy of the ticket booked

I have done an online transaction to purchase a ticket on Lucknow mail from Moradabad to Lucknow boarding on 13/06 for Brij Nandan. Unfortunately after the payment was made through HDFC payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do? com.broadvision.session.new=Yes&" came up without giving me the confirmation of the payment and neither the ticket is generated.

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,

A P Kesari

Call me: 09456440337

Company: IRCTC
Country: India
State: Uttar Pradesh
City: Bijnor

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