IRCTC
NON PAYMENT OF TDR

I had booked ticket by Punjab Mail Express for travel on 13th August by 3 AC class for travel from New Delhi to Khandwa. PNR no was 2653129265 and this was booked through my IRCTC account.

I had some urgent work and hence I had filled TDR on 12th August.

After 3 month and several communications with IRCTC I got a mail that my TDR is rejected by Railway saying that "As per chart Passenger has travelled. The case is repudiated File No 641/Y/36454/11/12/E3

I had shocked with reply as I had not travelled. Either the ticket checker by mistake made an entry that I travelled or he sold the seat unofficially.

I have no proof that I have not travelled as my office was closed on that day (Saturday) where the attendance electronically registered with CCTV camera.

I know my money will not be refund by Railway as i have no proof but this situation shows that what will happen with a common man who have no evidence and if the ticket checker writes he has travelled when the passenger has not travelled.

This system should be modified by railway as dishonest persons are using it as income tools from common man.

Avinash Soni-New Delhi

Company: IRCTC
Country: India
State: Delhi
City: South Delhi

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