IRCTC
Non receipt of e-ticket despite payment

I have attempted to book e-tickets by New Delhi Kalka Shatabdi on 2 occasions. Each time the payments were made through citibank credit card and SBI online banking and amount deducted from my accounts each time.. But the transaction did not mature and e-ticket could not be generated.

Ticket History

Pnr Number: 0 Transaction ID: 0481049885 Train No: 12011

Train Name: KALKA SHTBDI From Station: (NDLS) To Station: (KLK)

Date Of Journey: 20-Apr Class: CC Boarding: (NDLS)

Resv Upto: (KLK) Date Of Booking: 03-Apr Total Fare: Rs 2345.00

Refund Details

Payment Not Received From Bank

Attempts to recover the debitted amounts from Citibank, IRCTC and SBI have failed.

Ticket History

Pnr Number: 0 Transaction ID: 0479515823 Train No: 12011

Train Name: KALKA SHTBDI From Station: (NDLS) To Station: (KLK)

Date Of Journey: 20-Apr Class: CC Boarding: (NDLS)

Resv Upto: (KLK) Date Of Booking: 31-Mar Total Fare: Rs 2345.00

Refund Details

Payment Not Received From Bank

Company: IRCTC
Country: India

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