IRCTC
Malafide trade practice

I travelled kanpur- jaipur via Sealdah Ajmer on 22nd May. I took tea from train pantry which he charged Rs. 5 per cup. Whether on jaipur platform I noticed that IRCTC is providing 150 ml. Tea just of Rs.4 (Dip Tea).

On Returning by the same train Bearing Ticket No. 5546 when again I asked Tea vendor asked me Rs. 5/- when I told that why he is charging Rs. 1 more. He said " Lena ho to lo varna jaane do". There was no other option besides taking a cup of tea by paying Rs. 5 from my pocket. I further noticed that the quantity was not 150 ml. It was a bit more than the half of the disposal glasswhen again I asked he said " Bohot Kanoon KArte hai Aap". The vendor name was D.V. Singh. I asked where I have to lodge complaint he said " Jiske Chaho KArdo..muje nahi maalum".

Sir, It is not a matter of Rupee even of quantity but If we calculate then IRCTC under planned conspiracy doing the scam of million of rupees by exploiting the consumers.

Likewise instread of Rail Neer, they were selling variety of Mineral Water and were charging Rs. 15/- instead of Rs. 12/- which is unfair and even the attitude of the vendors was also not good with the customers specially who are travelling in General Class.

Ashwini Dixit

Secretary Sahas

9935500433

ashwinidixit40@gmail.com

Company: IRCTC
Country: India
State: Uttar Pradesh

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