IRCTC
Money debited without e-ticket

Sir/madam

on 6th of this month when i was booking a tatkal ticket for eastcoast (date of journey 8th night) from visakhapatnam to kharagpur

there was a problem in internet server at the last moments of transaction

i gave all my bank details (andhra bank debit card) and at last there was a msg displayed that connection failed

but 373 rupees where debited without a ticket and also without email

i got a msg from bank that money was debited

pls help me to whom should i contact and how can i get my money back

bank aacount number 050810011009541

andhra bank

simhachalam, visakhapatnam, andhra pradesh

contact number 09046851332 (kharagpur, west bengal)

Company: IRCTC
Country: India
State: Andhra Pradesh
City: Visakhapatnam

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