Inconsumercomplaints.com » Cars & Transport » Review / complaint: KOTAK MAHINDRA PRIME LTD - Poor customer support | News #364840

KOTAK MAHINDRA PRIME LTD
Poor customer support

Car Finance loan account no 5471430 EMI payment of Rs 20555 was due on 10-JUN-11. THIS WAS INTIMATED TO ME THRU MAIL ON 14-6-1011, FOR WHICH YOU COLLECTION EXECUTIVE CALLED ON 16TH OF JUNE FROM KAROL BAGH OFFICE. WE TOLD HIM TO COLLECT THE CHEQUE FROM OUR HOUSE I.E A-228, MEERA BAGH PASCHIM VIHAR, NEW DELHI-110087. PH:9911133555.

AFTER REPEATEDLY CALLING THE SAME PERSON FOR COLLECTION OF CHEQUE THE REASON FOR NON COLLECTION HAS COME OUT THAT, THERE IS NO STAFFETC ETC...

ALSO THIS IS REALLY VERY SAD THAT THERE IS NO ONE WHO IS PICKING THE PHONE AT YOUR LAXMI NAGAR OFFICE WE HAVE BEEN REPEATEDLY CALLING FORM LAST ONE WEEK. AND THERE IS NO EMAIL ADDRESS MENTIONED FOR ANY COMMUNICATION ON YOU WEBSITE.

KINDLY TAKE THE BNEC ESSARY ACTION AND REVERT BACK ASAP.

REGARDS

MANAV MALIK

PROP: SIYARAM IMPEX

PHONE :0091-9911133555


Company: KOTAK MAHINDRA PRIME LTD

Country: India   State: Delhi   City: West Delhi

Category: Cars & Transport

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