In April this year, during regular service, they "changed" the clutch assembly (even though I was not feeling any issues with the car) as they said it was “worn out”. I was handed over a bill of nearly Rs.22, 000, out of which, a whopping Rs.8, 000 was labor charges for various "checks".
Last week, I approached an experienced mechanic (not from Kulathunkal) as the car was showing irregular engine revs. The issue was very simple - the clutch had been completely worn out!!! A clutch assembly which must last at least 40000 km lasted just over 8000 km.
The Kulathunkal had either not changed the clutch assembly or they used a cheap, low quality one after charging the full amount for a brand new clutch assembly.
I had a similar experience with the Fog lamp assembly too, in the past.
So, if you or anyone of know of having any plan to buy a new TATA or Fiat car, please keep this in mind – you may get taken for a ride.
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