I have been using enterprice ever since i have been in USA., but i am gonna avoid it and recommend avoiding it to all my colluges.
Reason bein,
1. I receive a mail from Enterprise saying i have a toll violation on the rental car, even though i had a i-Pass.
2. I call the number on letter 630 693 2930 and it goes to voice mail promising to call back in 5-7 day.
3. 2 weeks later i see 16.70 deducted from my credit card no call back from above number.. i wanna say.. JUST BECAUSE U HAVE MY CREDIT CARD NUMBER DOESN'T MEAN U CAN ROB MY MONEY.
4. There has to be a call back before deducting anyways i call a customer service number they again give me another number ..630 652 3999 again same crap voice mail.
5. Fed up with this thing i feel robbed here. I even called the Illinois tollway they do not recognize the enterprice invoice number at least give the Illonis toll violation number on letter.
6. Enterprice seems to have a monopoly. i will try my best to avoid this rental
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