Mahindra First Choice
Booking Amount Not Refunded on Cancellation

Hi,

I have booked the Santro vehicle from AGIL CAR (Mahindra First Choice) in Hyderabad.

I had paid the booking amount 10000/=.

I had applied for vehicle loan through HDFC. HDFC is partner to Mahindra First choice (AGIL CAR).

There was a delay for 11 days from HDFC as they were getting approval for loan and in the mean time, I had got job offer in different state.

So I informed AGIL Car and cancel the Order.

They refuse to give money and told that it is under the agreement that Booking Amount will be forfeited if booking is cancelled.

I was unaware of this clause and they had kept me in dark.

I came to know only when I cancelled the order with them.

This was one of the most important aspect of the agreement as money transaction was involved and

They did not bother to show me those details.

They had not given me the copy of the agreement and I am sure these lines may be fine printed in one of those pages on which I was asked to sign across.

It is a pure case of forgery where they have taken my signature and not bothered to give me the copy of the agreement.

I want them understand that they have NO right to keep other party in dark and so I want to teach a lesson.

They cannot fool the customer the way they have done it to me.

Kindly advice.