Dear Sir/Madam,
Ref. Our Booking ID: NF251344513819, We booked one ticket for Delhi to Patna on dated 4th April' 2011 through M/s Make Mytrip (India) Pvt. Ltd. and journey date was 9th April'2011 . However, we cancelled ticket on 8th April '2011 but till the date they didn't refund my money.
When we called to Customer Care Deptt. of M/s Make Mytrip (India) Pvt. Ltd. for its refund on dated 16th April ' one of his employee attend my call (Mr. Aanand Kumar) and after take my complain he give one Ref.no. Ref. IN1104R0083432 at Time -4.15 pm. He told me, Your refund money will be tfrd within 5 working days but till the date they didn't refund. However, after that we called 2-3 times and always they saying... its under processand you will get refund within 2 days.
We humble request to you, kindly look the matter and take a action against that.
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