Dear SIR/MADAM,
I introduce my selves as M.SABARI NATHAN situated in Coimbatore. In this i had booked a MARUTHI SWIFT DEZIRE LDI in M/s. JAIKRISHNA Automsales Private Limited, Coimbatore on 11/03 wide your order booking Callahan No:2783. And I had payed Rs.10, 000.00 as advance also. In this the Deputy Sales Manager Mr. K.CHITRARASU (91 9788851773) had committed me that the vehicle will be delivered with in 90 days. Here I followed him again 25th MAY for knowing the status of my vehicle. On that time he misbehaved us wrongly. Then he convinced us and committed us that the vehicle will be allotted to me before 11/06. And also he send me a SMS to my mobile that he will deliver the vehicle definitely with in 11/06.
According to his commitment I Booked a FANCY registration Number for my vehicle in RTO Office by paying Rs.8000.00 on 01/06 and its duration is only 30 days. Then i contact the SALES MANAGER Mr. DEVA ERRAKAM on 07/06 and he told that to change the model from LDI to VDI due to the production stopped in your factory. And he committed to deliver the vehicle SWIFT DESIRE VDI before 29/06.
In this i arranged the LOAN Amount from my BANK. Now that LOAN time also going to elapse. Today (29/06) I visit the Show room personaly and I met Mr. MANI - Sales person for taking the vehicle delivery. But he asked me to contact allotment manager of JAIKRISHNA. He said SWIFT DEZIRE is production was stopped and also he asked me to contact MARUTHI Sales Area Manager Mr. KOUSIK (91 9677730218). So I contact Mr. KOUSIK and he said that the status of production and delivery can be confirm after 20 days only.
Here I explained the hole story to you all very clearly, How your persons & representatives are giving responsibility to the customers. I never had such kind of experience in my life. If you are not able to deliver the Vehicle with in committed period then why are you booking the vehicle from customers. Then why your persons are playing the customer as a TENNIS BALL. And I refereed my friends to book vehicle at AMBAL Show room Coimbatore but there is also it was happened to them also.
I cant understand that what kind of service you are giving to the customer. This the last i am going to approach you. If there is no response from your side I will think about to book FORD FIGO or FIESTA or Mahendra LOGAN etc., Because they are giving delivery with in a Week. If I booked the vehicle with them i may used it for last 2.5months.
Thanking you for your poor response and customer treatment.
Regards,
M.SABARINATHAN
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