Maruti Suzuki ltd
NON AVAILABLITY OF PARTS

The Manager

Customer Care,

Maryti Suzuki Limited,

New Delhi

Dear Sir,

I regret to inform you that my Vehicle Swift Dezire (Regd. No. DL 3CBC 3967) met with an accident on 22.05.2010 and have gone for repairing work to APRA Auto Okhla, new Delhi. Despite my follow up with the above stated Dealer. I have bneen informed of late that the some of the Parts Like Bumper, are not available in Maruti even. They have given the Indent to MUL but not getting the Spares. I can't believe and don't subscribe to their statment that a Company like Maruti does not manufacture Spares/ Parts of the Product they sell. So please do let me know whom do I believe??? As I have already suffered a lot and now seeking your intervention in resolving the issue. Will you kindly revert back with a postive & early action on this.

Thanks in Advance.

Balbir Thakur

9910266904