This is just for all the perspective buyers of new Maruti Suzuki Ritz - Vxi.
I loved this car from the moment I purchased it. The drive and handling has been
utterly smooth. Earlier I had driven cars like Maruti 800 and Santro. So comparatively
I feel its a paradigm shift to drive the new Ritz.
All was well till 2 weeks from the date of purchase. Then suddenly one fine evening while
returning from my office, I got the shock of my life when the cars braking system seemed to have
failed. The car was in first gear and even when I pressed the brake to the fullest, it didn't came
to a hault. & as a result it even bumped into the car ahead. Luckily it wasn't a major fiasco and even
the Sardarji, the owner of the other car was not that much short tempered. I really thank God for saving
me that day. But you know the incident has scared me deep within and only I can tell how I felt during the
rest of the journey home. I drove really slow and the same thing happened twice again.
The next day when I took the car to my dealer DD Motors, their technician said that there isn't any
problem with the brakes. I don't have anything against out here but I don't understand that a car is
a mechanical item and there can be faults in it. Just look at Toyota, Honda etc who have admitted it
and treated their customers at fair levels. Though this might not be the case with the entire fleet of
Ritz cars but I know there is issue in my car. Come on I am not dumb to get my new car crashed.
Anyways, the dealer finally agreed for a full break inspection and they did something called as break
bleeding and when I got my car back in the evening, I was relieved to have my smooth breaks back.
So just in case anyone faces such problem, don't hesitate a single moment cause its your life, your money and
your dear car...
Amit Rangra
9810316482
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