Dear Sir,
We bring to ur kind notice that we have given my car for service 3 times to ur delaler M/s spectra Motors-Boisar with in 4 months for attending the same problem i.e. Oil mixing with the coolent. Still the no concrete soultion provided by ur delear to me. Now he is telling that the engine head of your car is having hair crake problem. Beacuse of this issue there is a mixing problem of coolent with the oil. During all the 3 times service I have paid amount. We assume that the there is a manufacuring defect in my car No. MH04-CM-620., All charges of the above issue paid by maruti I have also telephonically lodge the compaint 2-3 times at your toll free number 18001800180.
We do not excpet such type of service from Maruti. I m working with JSW Steel as a Asst. Genereal manger -Operation & my comapny is having around morethan 150 cars of Maruti in my factory permises, we never face such issue in any of your car.
I have send my car in all the duration to the service center for 5-6 days. Still my car is kept at above service center from 20.11.10 .Now he is telling that the head is not available with us & will take another 5-6 days& today is 26.11.10.
In this situation I am handicap to going to office & other routine job I have to hired a auto or taxi to fullfill my daily routine.
Hence your intervention in this regard is requested.
Regards
Praveen Kumar Malhotra
Contact No.:- 9975569061
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