Dear Sir,
I purchased 3 cars from Maruti and Vipul, Faridabad and on February 20, I purchased 4th car i.e. SX4 ZXi from Maruti and Vipul again in the name of M/s Oswal Pumps Agency.
From first day I observed that the steering wheel was very very hard making the drive extremely uncomfortable and painful.
I kept on visiting Vipul Motors numerous times and they just kept on making fool of me saying that its the way it is. Almost 6 months passed in this and finally, I then contacted Maruti Udyog Ltd by lots of emails and then after so much of troubles, Vipul people agreed that some module is faulty and I got that replaced.
Within 30 days, there developed some other problem: the horn stopped working, the steering mounted controls stopped working and the air bag sign kept on for the whole drive. For this, I got to know that the last replacement of the module was not done correctly and due to that some other module has got damaged.
Now, its been more than a month since I have been running around Vipul people and writing tons of mails to Maruti for some help and they both are making fool of me saying that the module is not ready.
In these 11 months, I have experienced only troubles and harassments by Vipul and Maruti both. Both the companies have been very non-cooperative and like deaf and dumb.
What did i gain in these 11 months apart from all the pains? Please help.
Thanks,
Lalit
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