Last year (May' 2010) I bought four Michelin tyres for my new car, but just after 10-11 months a bulge appeared in one of the front tyres. I complained to company for the same and a person came and checked the tyre. There was not any cut on either side of the tyre (inner wall or outer wall). But he reported that it happened due to bad roads and he told me that company can refund 25% of the tyre. Then I reported the same on Michelin's website then after 3-4 days he called me and told me that as I had complaint so now I could not get the refund although company was ready to refund 50%.
I could not understand his un-professional behavior. I searched whole Delhi for the same tyre (Pilot Sports 3 195/50 R15) but I could not find the same tyre in the city.
My Details
Sumit Kapoor
[email protected]
9871176670
Person who inspected tyre.
Vishwamohan
9953332694
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