I had purchased a Hyundai Santro GLS in Sep 2010. While purchasing, I clearly specified 2 demands. 1) I wish to have a reverse siren. 2) I would like an alarm to be raised when any of the doors were opened. As confirmed, I was charged some 4000 - 5000 for the keyless entry and I was mentioned that my 2 concerns will be taken care of. Now that someone broke open my car from the rear (dicky) and took away my valuables like Laptop, Stepnie etc. that I realize that the alarm system was not activated from Hyundai. Further to this, the alarm sensors were not given to the back doors and the rear dicky. When spoken to the Hyundai executives, they accept that its their negligence and the amount I paid included overall car alarm.
Now that I've faced such loss, Hyundai is not ready to take any responsibility. Above all this, I am expected to pay 50% of the insurance cost that comes to 5000 Rs. Why should I pay for their negligence. Can anyone suggest what I should do.
-Salil
9324714618
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