Acer Relocations - based out in Bangalore and operating in all cities - Chennai, Delhi, Kolkata Bangalore etc. are complete fraud.
They promised me to provide complete services at one price and also assure insuring the goods in transit through United India Assurance. The fact is that they never insured the goods and never provided me the the copy of the insurance policy. They pocketed this money.
Their packing was pathetic and almost all my goods were damaged during the transit - which they never repaired after the delivery. Though they promised but they never insured the goods and hence you I did not get any insurance claim either.
To my horror, most of my valuables were stolen during the transit - the sealed cartons were opened during the transit, goods were removed and the cartons were sealed back. Once again - they blamed me for putting the valuables in the transit and said it was my mistake - and that I should not have kept the valuables in the cartons. Once again - as the goods were not insured I did not get any claim.
Not only this, once my goods were loaded in Chennai, they said it is the Company's rule that they accept payment only in cash. They refused to accept a cheque. After lot of request, they said they can accept the cheque only if I made a full payment. I did not have cash and so I had to make a full payment. This was my biggest mistake.
Once the goods came to Delhi - they said I would have to pay another Rs. 5, 000 (over and above the agreed contract price) to get the delivery of my goods - this was a complete cheating. I had no option but to pay as my goods were in their control.
Once they have got all the money and cheated me, they are not responding to my calls.
Frustated and helpless customer.
Krishnan
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