Northern Railway
TDR refund not recd

Hi,

i have a TDR pending as per below details - for 3 months now.

PNR No.6504010230 - CCM/NR Railway. TDR filed on 28th Nov'11.

pls help resolve.

Rgds

Kishan

Re: Email From IRCTC

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FROM:

Kishan Daga

TO:

tdrprocess@irctc.co.in

Message flagged

Thursday, 1 March 1:55 AM

hi,

since the case has crossed the time set of 90 days, i demand an interest @ 24% annually when the amount is refunded to me.

and if i don't get the amount credited in my bank by 15th mar, I'll have to go the consumer court as cant block my money with railways for so long.

Rgds

Kishan

From: "tdrprocess@irctc.co.in"

To: kishandaga@yahoo.com

Sent: Wednesday, 29 February 1:14 PM

Subject: Email From IRCTC

Dear Customer, Sorry for the inconvenience. Kindly note that your refund case of PNR No.6504010230 has been forwarded to CCM/NR Railway on 09-Dec As refund is yet to be received from concerned railway, we have sent a reminder on 29-February with all the papers pertaining to your refund case to concerned railway. As soon as refund, if any, received it will be credited to your card account. With regards, TDR TEAM

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This is a system generated mail. Please do not reply to this email ID. If

you have a query or need any clarification you may:

(1) Email Us at tdrprocess@irctc.co.in

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Company: Northern Railway
Country: India
State: Uttar Pradesh

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