I am deeply disappointed to lodge a complaint against your service centre in Chennai Saligramam branch DSC Hyundai, wherein i had given my car for service on Sunday 26th 2012 with just 3 complaints: 1) AC cooling to be checked 2) water refilling in the wiper 3) number plate to be changed
WE were assured of resolving the issue and delivering the car the next day evening on Monday 27th 2012.
Sadly speaking there was no news from your team until Thursday morning regarding the delivery. It is only after repeated calls and complaints with the service centre, did we get the delivery on thursday evening. To my shock, the delivery was done on such a haphazard note that none of my complaints were taken care off. For your info, the number plate was not changed, water not filled in the wiper and the same not checked, ac cooling problem still remained and moreover to addon, i was rather surprised to see the amount of dust still lying in all my ac blowers which clearly indicates that the car service was not done despite retaining the car for service for 5 full days.
On speaking to the Manager Mr Selvam, and one Mr Jaffer they had nothing to speak about but of course the payment of a huge bill of Rs 10500 approx.
Now one can wonder what was the bill all about!!!
I am now urging to take immediate action against the service centre as i have informed them that the payment shall be made only post receipt of an apology letter and compensation for the the unnecessary and unwarranted mental trauma given by the cente
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