Air France
Non Veg Meal served

To Whom So ever it may concern.

It is really unfortunate for me to have been writing a complaint here, but in 3 seperate instances with Air France within a span of less than one month, it has left me with no choice. And moreover, inspite of writing a numerous time directly to Air France it has led me to no further choice.

1. First instance (10/6) : On my return from SFO to DEL, on flight no. AF226 i was served and forced to eat non veg food, when it was very distinguishly mentioned on my ticket " veg Hindu Meal"

2. Second instance (5/7) : The same bag which i have always carried into the cabin was asked to check in. Inspite of asking for help to take me through, the ground staff was only rude enough to not assist. To my astonishment, at the time of boarding the flight, when enquired with the ground staff if the bag has been boarded or not, he was rude enough to repl;y, " i dont know"

3. Third Instance (5/7) : on arrival to Delhi, i discovered that the baggage has not been loaded into the flight and will not be available till 2 days.

All the 3 instances has left me very surprised with the services of the airline of this stature. In the first instance, it is hampering and violation of religious beliefs, in the second instance, it is rudeness and non helping nature of the ground staff and in the third instance, it is loss of business due to negligence of Air France. If the ground staff was a little norre proactive and considerate towards the passenger and informed me, i would have pulled out all my relevant papers for the meeting.

i am sure, this complaint would not bring me any good but i would like to appeal the compensation of Euro 20000 for air France towards personal and business loss.

Look forward to hear soon.

Best Reagrds,

Varsha

Company: Air France
Country: India

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