I highly regret to inform you I have not received any information in regarding to the below matter till today since 11/06 from your end and the amount have not been credited to my account till today. Your customer care numbers are also no giving any response they ask to to contact the on 011-24624074 (the number is dead for last 8-9 days) and other number 011-24624075 (in this number no one is picking the line it is continuesly ringing)
If you do not have any time to solve the problem then you have to close the organisation immediately.
Please resolve the matter at the earliest and refund the amount which was wrongly deducted by you while booking the ticket along with the Interest of 24%
Raj Kumar Lakhotia
[email protected]
Sat, 11/6, Dilip Jain wrote:
From: Dilip Jain
Subject: Non Receipt of Fund
To: [email protected]
Cc: "Dilip kochar"
Date: Saturday, 11 June, 4:33 PM
On 07.06.2011 I was trying to book ticket for Flight No. AI773 Kolkata - Mumbai for 08.06.2011 in the Name of Raj Kumar Lakhotia by Online and unfortunatly the Rs.8618/- was deducted from my account vide REFERNCE NO. BIL/230604015/INDIADEAS.COM LTD/AIR shown in my Bank transaction but ticket was not issued.
Regarding the same I have talked to your Call Center and they have confirm that PNR was not generated and I have not received any confirmation mail or SMS for the same so the payment will be credited in my account with in 48 hours and if you want to book the ticket you can book the ticket after 3 hours due to technical problem on the website.
I again booked the ticket in the same name & same flight and PNR was generated by the system and the Rs.8618/- was deducted from my account vide REFERNCE NO. BIL/230627821/INDIADEAS.COM LTD/AIR shown in my Bank transcation and passanger had been traveled.
More then 4 days have passed till dated the amount is not credited. Now i request you to please refund amount for which the PNR was not generated.
Raj Kumar Lakhotia
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