I had booked ticket for 09/03 for flight AI-887 Delhi to Mumbai PNR No. JK219 Ticket No.098-9093045560 in the name of T Ahuja through yatra.com. Due to sudden ill health I changed my programme & gave call at helpline of air India 1800 180 1407 on 05/03 & requested for change of ticket for flight A I 688 for 12/03 at 6 Am. They informed me for difference amt of 2849/&-amp; when I asked how to pay she told me to pay at terminal 3 or at safderjung. Itold her that it should been informed to me earlier as I not in position to move I can pay on line th credit card but she refused it can not be done. Then I approached yatra.com for cancellation who informed that air India made changes for AI 349 not for AI 688. Then I again contacted to MsSushma & narrated all she informed that we will check up recording & let u know but I could not receive any call from her. Then sent my nephew to airport at T3 they chared from difference of fair plus cancellation 750/- for AI 887 & 750/- for AI349talk allying Rs. 3600/- instead of Rs.2849/- which was told to me tobe paid in 24 hours. It the mistake of the lady attended the call on 05/03 & booked my ticket for AI 349 instead of AI 688 indvertantly. Hence I should be refunded750/- charged from me immediately. My details are asunder :
T C AHUJA 1386 Sector 28, Faridabad-121008
[email protected]
09999963383
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