Sir,
I am a citizen of Durg (chhattisgarh). We have Indane Gas Agency named as M/S MAA LAXMI Gas Agency. This week on 10/02I went there for gas cylinder I have DBC connection.i booked my cylinder Tuesday 07/02, my consumer no.is 0373, he gives me booking no. 2096 & 5 minute before my friend was booked his cylinder on same day but they give him booking no 0759, consumer no. 2223 . how it is possible & which kind of mistake, their is whole female staff & phone no.—0788/2295499 is busy most of the time, till now we don’t get cylinder. One of the office staff denied for cylinder. The second staff agreed that cylinder are available. I was shocked at their misbehaving which was very rude and unsatisfactory. Agency hanged the board from 07/02 NO STCK IS AVAILABLE.
When I went there next day, he asked to come two days later. I went there again today 10/02, the same staff rudely that no cylinder now available. When I said he called me a week ago,
Some other men who were there said, that they give cylinder to those who have approaches. Please take action against this agency. There is no customer care in that agency and help me to get cylinder.
Thanking you,
Your’s faithfully
Vaishali P ARATKAR, Durg (Chhattisgarh)
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