We had placed the booking of Maruti Esteem car LXI model, color silver with M/s Competent Automobiles Co. Ltd. Sector 34, Infocity Gurgaon on 13-08 and accordingly submitted all the documents for getting the loan of the said vehicle through ICICI Bank. We were informed by the concerned officials that we would be able to get the delivery of the said vehicle by 17-08. However, we were informed on 20th August that the booked color of the vehicle was not available & were given the option of Wine red or Supreme white for the said model. We reluctantly opted for the Wine red as the delivery of the vehicle was getting delayed. Accordingly we submitted all the required documents for the said vehicle on 23rd August to Mr. Rajesh, who promised the delivery of the car on 26th August. We accordingly visited the dealer on 26-08-207 for taking delivery of the vehicle but to our surprise we were informed that the vehicle was not available with them & were given the revised delivery date of 27th August. On 27th August we were again informed that the said vehicle was not available and will take about 2-3 days more to get the delivery of the car.
We are highly surprised by the unprofessional attitude of the dealer & are made to run from pillar to post to take the delivery of the vehicle despite having made all payments to the dealer.
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