Dear Sir,
I fitted CNG kit in my car No. HR26 AT-3144 on 10th October and while returning home it met in an accident and there is a cut in driver side rear window. On next day when I reported it to APRA for repairs, I was told that I have to endorese the CNG kit in Insurance policy and only after endorsement my car will be repaired. Accordingly, I paid Rs. 918/- on 11th October and endorsed the same in Insurance as per endorsement No. 500016085/11101. After that we also amended in the RC.
Now, when we approached APRA for repairs after two three days of endorsement, they said it is not covered under insurance as at the time of endorsement they have taken photographs of the rear window with cut.
We are fail to understand why we are being harrased unnecessarily when there is no fault of ours. Only we have been doing what was advised by APRA.
Now, my car is lying in APRA and I would request you to kindly look into the matter and kindly arrange to replace the rear window of my car.
Best regards,
Sudhan
9871254229
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