DT Cinema Star mall
Pushing large sized products

I went to see the movie Gol mal 3 on 21.11.10, during break i went to buy snacks from their snacks bar. i ordered for 2 coffees (Rs 100) One large combo (120) and one small nachos (65), the staff asked for Rs 310, which i paid.

After a while i realised that something is wrong, and went back, the staff told me that they have given me a large nacho's instead of small, I asked him why, he told me its out of stock.

Now, how can small nacho's be out of stock, its not a pre packed food,!! its something u put in a tray and serve, if they are out of small tray's they should ask the customer before assuming that the customer is ok to be given large portion without taking his permission to do so.

I asked for a complaint book, which they did not have, i asked for the manager, he chose not to meet me, and sent another staff instead.

let them continue to cheat people, there fall will come. there will soon be a new player who will give a good service at a decent price and teach the DT and PVR's of this world a good lesson.

God bless