Bata India Ltd-Camac Street Kolkata. Opposite Vardan Market
Shoes got torn in 3 months

HI,

I am regular customer of Bata in Kolkata. I buy shoes and sandals for my entire family from Bata only. 4-5 months ago I bought a pair of shoes for myself from Bata showroom at Camamc Street-opposite to Vardan Market. To my surprise I see that my right leg paired shoe has got torn badly. The sole and the upper of the shoe has got torn apart, forstly I thought may be due to pasting fault it has happened but then I analysed that the leather quality was very poor to hold the sole for a longer period of time.

I have heard from my frinds that Bata does not hold on to its quality any more and day by day their quality is deteriorataing.

Can I get a replacement of my shoes or any explanation for the faulty goods.

From

Rashid Ahmed

9831436514 / 9830065996

[email protected]