Bata India Ltd
Sharing a legacy

Sub: Sharing a legacy.

Dear Sir,

I came in senses to find my father being obsessed with the Ripple soled Ambassador brand. He was so accustomed with it that he never felt to share the comfort from any other style. Sadly, my father is no more hopelessly neither the style.

I remember my schooldays in “Naughtyboys” and on Thursdays in “Bullet /Power” canvas for my PT classes. My only son presently in Class VIII has made himself habituated in “Power/Northstar” brands. As such through years, we have become accustomed with the brand’ never the period of usage.

BATA has been a legacy. The name still strikes, but…… .

Now, I am nearing fifties. I have become friendly with your “Hushpuppies”, both in terms of casuals and shoes. While, I have three pairs for my official purpose, I am really in a sorry state with a shoe and a casual. In both items, the sole and upper are in best of conditions but the sides are tearing off. I am not habituated in keeping proofs of BATA, so I am handicapped from raising claims.

I expect a favor, will you please let me know how my problems can be redressed. I feel earnestly that the brand can never deceive me as it has proven through generations. Sincerely, I feel I should remain with the brand & style.

Thanks for bearing with me,

Faithfully

(Tito Deb)