Liberty Shoes
Poor quality of product

Dear Sir,

I purchased a pair of shoes article no. 1315 size 10 on dated 9 Octoberber 2010 from M/s.G.R.Sales, Opposite OBC, Near Clock Tower, Old G.T. Road, Karnal with bill no. 63831. Within less than one month of purchase, sole of my shoes has been unpasted. I contacted the above mentioned showroom but they refused to change my shoes and only repaired it. My complaint no. was 600.Then i got my shoes after 8 days. Their service and behaviour was really poor.

Now again after one month of repairing, sole of shoes is again unpasted. I have again contacted the above mentioned showroom. They said that they will solve the matter either by replacing the shoes or repairing the shoes. I doubt if this pair of shoes is of brand liberty. Please replace the purchased shoes by me. If it is not done i will never believe in your company and never purchase shoes produced by liberty shoe company and I will have to register a complaint in consumer court.

Regards

Nittin Kumar Saluja

Company: Liberty Shoes
Country: India
State: Haryana

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