Dear Support team (Yebhi.com),
Please refer my order nos (Order No. YBH 486632, YBH518484, YBH499100)
which are all wrong deliveries due to your inefficient team. My repeated attempts to get the right item from yebhi.com has failed since the time of booking the order first time on 18.07.11. Everytime, you keep sending wrong item. Now, I am waiting for the reverse pick up since 06.08.11.Neither refund nor correct delivery is happening to me.
Your online shopping site can book order even if the item is not available in the warehouse. The unavailable items are not marked on your website and many customers may book the items not available with you and make a payment. It is an ill system of inventory control wherein your team sends different item in place of the ordered article while keeping the cost of the item same as paid by the customer. The total cycle of delivery of article is not 48 hours from the time of booking of orders as displayed on your website. It takes more than 04 days in any case. This is a cheating to the customers who visit your website. Your items on the website do not bear any code and hence it can be safely assumed that the chance of wrong delivery is very high with shopping at your website. Even there is no prompt updation of the reverse pick up. Your team does not come to know before three-four days. Now a days even reverse pick up is not happening which is a further harassment to the customers who are waiting for the refunds.
This may be treated as final notice from my side and I am approaching the forums available to the harassed customers to make my problem public so that in future no customer falls in the trap of yebhi.com.
Regards
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