ASUS
INCOMPATIBILITY

Hi,

I have purchased a ASUS Mother Board M2N-MX SE PLUS with AMD X2 6000 125W CPU. At the time of purchase (sep 2008) in asus web site itself it was said that these two are compatible. But from the first day of my purchase i have been experiencing a problem where Processor goes to 100% for even small tasks (like playing videos, games, even web browsing). That time i didn't know the cause of the problem and i tried all the virus checking and bias up-gradation and also i have approached asus service center. But they also have just changed the bias with out mentioning the compatibility of these two. From the last two years i have not in touch with my system because i have studied away from my home. Now i am back using my system and problem has increases further (almost not able to do any thing) and so i started searching for the problem and some forum i saw people have reported the same problem. So i went checked the asus web site for compatibility of CPU and web site is totally redesigned from what i have seen two years back and now they have removed the AMD X2 6000 and above models from the compatibility list. I tried reporting the same to the ASUS customer care and they said now it is mentioned that they are not compatible so they asked me to buy a new mother board. Since i cannot show the proof that they have mentioned these two compatible does mean that they have not mentioned. I am not the only one who have brought these two (http://www.tomshardware.com/forum/247579-28-althon-6000-throttling-problems ; http://forums.amd.com/forum/messageview.cfm? catid=22&threadid=118675&enterthread=y&STARTPAGE=1 ; http://www.tomshardware.com/forum/304315-31-athlon-6000-incompatible) and many more. This web site might help how asus fooled us by keeping the compatibility processor list (http://www.cpu-upgrade.com/mb-ASUS/M2N-MX_SE_Plus.html). So please do some thing in this issue and do justice. I forgot to mentioned my mother board is still in warranty period.

hope you will consider this seriously

Thank you,

Sandeep Mandava

Company: ASUS
Country: India
State: Andhra Pradesh
City: Prakasam

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