ASUS
CHANGE OF MOTHERBOARD

COMPLAINT FOR ASUS MOTHER BOARD CO. INDIA

Sir,

I had bought a ASUS MOTHER BOARD G31 on 27th Oct.2010 from computer gallery Firozabad. I got 3 yrs. Warranty on MOTHER BOARD by the company.

It was not working properly so I sent the MOTHER BOARD to the service center (RAKHI PERIPHERALS, LUCKNOW) on 26/06 through Fzd dealer.

After a week they sent a new MOTHER BOARD but it is G41 which uses DDR3 RAM while my MOTHER BOARD was G31 which uses DDR2 RAM. Now the dealer pressures me to buy a new DDR3 RAM worth Rs.1500 while I have no money for this unnecessary load. I made a call to ASUS Helpline No. but they did not give me the satisfactory answer to change my BOARD as it was G31. Now I want to return back my new G31 BOARD as soon as possible as I am facing great difficulty without it. I am suffering with mental stress due to this cause. Therefore I want to register a complaint against the company.

Thanking You.

COMPANY NAME- ASUS INDIA LTD

SERVICE CENTER- RAKHI PERIPHERALS, LUCKNOW (U.P.)

MY OLD G31 BOARD SERIAL NO. - A8M0AD719085

CUST. NAME- KASHIF KHAN

CUST. MOB. - 9219494939, 9258576800

Company: ASUS
Country: India
State: Uttar Pradesh
City: Firozabad

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