HP Pavillion dv6226tx
DVD writer doesnt work

Hi...

I purchased a HP-laptop dv6000 last year i.e. 2007 in the month of June from Delhi (Nehru-place). So as such it is still in warranty period. In dec i realized that its dvd writer was not at all working. I got delayed due to some reasons but in march I gave it to a service center in Jaipur. As I stay in pilani which is around 5 and half hrs from jaipur, so I had to spent a whole day in journey to reach there. And then after 5 days they called me up to collect it. Fine, they said that they had changed my dvd writer. Now here I am writing this complaint for the same problem and my dvd writer continues to behave in the way it used to do in the starting. I cant understand if its been changed to new then whats the problem now.

This is not the only case it had one other problem for which i had to take it to the service center in Mumbai (at that time I was in mumbai).

Am I only left with the work of moving to service centers and get it fixed again and again, nevertheless that i took it for doing some constructive work. I relied on HP, and today I am blaming myself for that.

PART NO. RZ901PA#ACJ

Regards

Nitendra Singh

Company: HP Pavillion dv6226tx
Country: India

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