Dear Sir,
I have booked online for UBISlate from Data wind. My email communications are as under.
1-I have to state that I made online booking for Ubislate7 on 28.12.2011 under booking ID is PMFC61C.
2-On 27th February by email I addressed to Shri Suneet Singh Tuli, President & CEO, Data Wind Ltd. requesting for intimation when will I receive UBIslate.
3-On 9th March by email I was intimated that if I make payment in advance than I will receive product as soon as available.
4-By another email on 13.03. I enclosed cheque of Rs.2999.00 in favor of Data wind Innovatitions Pvt. Ltd bearing Cheque No-011277 drawn on Bank of India, Cumballa Hill Branch, dated 13.03.12 with understanding that accessories are also included and will be sent along with the Ubislate7 . Such as Keyboard Case, Car Charger, Regular charger, ear phones and any other accessories as available.
5-By email dated 24th March Data Wind acknowledged the receipt of cheque.
6-Since I had made two bookings for Ubislate I requested for payment for another UBISlate. However, I also requested to intimate me when will I receive the product for payment made.
7-By email dated 19.04.2012 I was intimated that "Your order is in process, will get the delivery of your device within 23rd April to 7th may.
We regret for the inconvenience caused for delay."
8-By email dated 7.05.2012 I informed them that since they have failed to fulfill their promise in delivering the product they should return my cheque.
I have to state that they have completely failed to deliver as their promise. Also note that the Toll Free No given here and on website No one answers that phone. It is complete fraud on part of company to their valuable customer.
I have to demand my money with damages and pains and trauma for such long time.
Kindly do the needful and revert to me.
Yamini Dalal
Email: [email protected]
Mobile: 919324307215
0 comments