Inconsumercomplaints.com » Computers & Services » Review / complaint: DELL - Cheated with wrong delivery date | News #192497

DELL
Cheated with wrong delivery date

The date they said is 8 days from order confirmation but still 17-feb (the delivery date mentioned in the order) i didnot received but still they didnot intimate regarding the delay.

when i called customer care they said that there is delay in the spares thats why ur product got delayed.

I clearly mentioned to them that i need it very urgent, when I ordered. I cancelled my tickets and i postponed my trip to my native. due to the product delay

Order was given through customer care and the amount paid with my credit card.

TIN: 33480904304 Dt 01/01

CST REG NO: 800351 dated 25/11/04

Service Tax No: AABCD8893LST001

PAN NO: AABCD8893L

SEZ License No: F.No.8/1

SIPCOT SEZ dated 8th Jan

Dell India Pvt Ltd.

Registered Office:

Divyasree Greens, Ground Floor,

12/1, 12/2A, 13/1A, Challaghatta

Village,

Varthur Hobli, Bangalore South,

Karnataka.

Telephone:

1800-425-4026 (Toll Free)

www.dell.co.in

Order Confirmation

For the attention of:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Shipping Address:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Customer No: 782091655 Order Date: 24/01 Dell Order No: 840253579 Page 1 of 3

Shipping Method BY- AIR

Quotation No. 24643540

Payment Terms Prepaid

Delivery Type INTERNATIONAL CARRIER

Booking Reference: 490181826

Salesperson AMRIN SULTANA

Sales Person Tel 80000

Sales Person Fax 9

Sales Person Email [email protected]

This is confirmation of your recent Dell order.

The Estimated Delivery Date for this order is on or before 17/02

Order Status

To check on the progress of your order please go to: www.dell.co.in/status

You will need your customer number 782091655 and Your Order Number 840253579

If you have given us an email address please check it regularly for up to date information about your order

Frequently Asked Questions

For answers to the most Frequently Asked Questions please go to: www.dell.co.in/faq

Your invoice will arrive separately 2 weeks after the delivery of your order - it will be sent by post.

Description Quantity Unit Price Net

Vostro 3400GDN System Chassis 1 33, 942.01 33, 942.01

T520912IN8-Dell (TM) Vostro (TM) 3400 Laptop 1

Intel® Core? i3-380M Processor (2.53GHz, 4Threads, 3M cache) 1

Energy star 5.0 1

14.0" High Definition (1366 x 768) Wide LED Anti-Glare Display 1

Palmrest without Finger Print Reader 1

Optical drive Bezel cover for DVD/RW - Aberdeen Silver 1

LCD Bezel with Camera 1

LCD Back Cover Wireless LAN - Aberdeen Silver 1

Label for Intel (R) Core (TM) i3 Processor 1

Dell (TM) Support Center 3.0 1

Info mod -Aberdeen Silver 1

Document SERI/EULA (English) 1

Tech Sheet for English 1

Shippment box for V3400 1

ICC factory info mod 1

ICC MES Info 1

Shipping Documentation 1

System Driver for Vostro 3400 1

3GB (1X2G 1X1G) DDR3-1066MHz SDRAM, 2 DIMM 1

320GB Hard Drive, 7200 RPM 1

8X DVD /-RW Drive 1

Roxio Creator Starter Media kit 1

Roxio Creator Starter software (Factory Install) 1

Power cord (IND) 1

TIN: 33480904304 Dt 01/01

CST REG NO: 800351 dated 25/11/04

Service Tax No: AABCD8893LST001

PAN NO: AABCD8893L

SEZ License No: F.No.8/1

SIPCOT SEZ dated 8th Jan

Dell India Pvt Ltd.

Registered Office:

Divyasree Greens, Ground Floor,

12/1, 12/2A, 13/1A, Challaghatta

Village,

Varthur Hobli, Bangalore South,

Karnataka.

Telephone:

1800-425-4026 (Toll Free)

www.dell.co.in

Order Confirmation

For the attention of:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Shipping Address:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Customer No: 782091655 Order Date: 24/01 Dell Order No: 840253579 Page 2 of 3

Shipping Method BY- AIR

Quotation No. 24643540

Payment Terms Prepaid

Delivery Type INTERNATIONAL CARRIER

Booking Reference: 490181826

Salesperson AMRIN SULTANA

Sales Person Tel 80000

Sales Person Fax 9

Sales Person Email [email protected]

Description Quantity Unit Price Net

65W 3Pin Power Adapter 1

6-cell Lithium Ion Primary Battery (1 Year Warranty) 1

Targus Curve 16" Backpack (grey/platinum) 1

Vostro 3400 Intel (R) Integrated Graphics Media Accelerator HD 1

Dell Wireless Network Card 802.11 b/g/n 1

Dell Wireless Network Card 802.11 b/g/n software 1

Dell Wireless 365 Bluetooth Module 1

Internal Dell (TM) Keyboard (English) 1

Resource DVD of Vostro Winery 1

Windows (R) 7 Home Basic COA Label (INDIA) 1

Genuine Windows (R) 7 Label 1

QFE for WIN7 1

Genuine Windows (R) 7 Home Basic 32bit (English) 1

Genuine Windows (R) 7 Home Basic 32bit DVD Media (Multiple Language) 1

Microsoft (R) Office Starter 2010 1

Windows Live 1

Dell Webcam Central 2.0 Software 1

CD Kit - Dell Webcam Central 2.0 Software 1

Software Adobe Reader 9.0 Multi-language 1

Dell Backup and Recovery Manager (DBRM) for Windows 7 1

Trend Micro Worry-Free Business Security Services- 15 months 1

Media Kit for Trend Micro Worry-Free Business Security Services 1

ProSupport is a service that is ONLY applicable to a business entity 1

Visit http://support.dell.com/ProSupport or call 18004252069 for Tech support 1

1Yr ProSupport: NBD Onsite Service 1

Regional Support Within Asia Pacific Countries For Notebooks 1

Dell's Terms and Conditions apply 1

# Limited Warranty: Initial Year Carry-In (Labor) 1

# Limited Warranty: Initial Year Carry-In (POW) 1

ProSupport: 7x24 Technical Support & Assistance for IT Staff: 1Yr 1

For Info Only: 1Yr ProSupport for IT: NBD Onsite Service 1

ProSupport: Next Business Day Onsite Service: 1Yr 1

ProSupport: Parts Exchange Service:1Yr 1

Dell Online Backup 2GB (1 year subscription) 1

#MOD, SW, DTSV, OL, 1.1 1

#MOD, SW, DTSV, OL, 2GB-free 1

To activate your online backup account, go to Start, Programs, Datasafe Online 1

For infor only: Dell Online Backup 2GB 1

For Info Only: Technical Support 1

For Info only: Future Technical Support 1

For Info Only: Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1

Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1

Mod Specs Info (India) 1

Vostro -NB Handling & Insurance Charges 1

INR

Subtotal 33, 942.01

TIN: 33480904304 Dt 01/01

CST REG NO: 800351 dated 25/11/04

Service Tax No: AABCD8893LST001

PAN NO: AABCD8893L

SEZ License No: F.No.8/1

SIPCOT SEZ dated 8th Jan

Dell India Pvt Ltd.

Registered Office:

Divyasree Greens, Ground Floor,

12/1, 12/2A, 13/1A, Challaghatta

Village,

Varthur Hobli, Bangalore South,

Karnataka.

Telephone:

1800-425-4026 (Toll Free)

www.dell.co.in

Order Confirmation

For the attention of:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Shipping Address:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

Customer No: 782091655 Order Date: 24/01 Dell Order No: 840253579 Page 3 of 3

Shipping Method BY- AIR

Quotation No. 24643540

Payment Terms Prepaid

Delivery Type INTERNATIONAL CARRIER

Booking Reference: 490181826

Salesperson AMRIN SULTANA

Sales Person Tel 80000

Sales Person Fax 9

Sales Person Email [email protected]

Basic Customs Duty 0.00

Counter Vailing Duty 3, 088.67

CVD Education Cess 61.78

CVD SHE Cess 30.90

Customs Education Cess 0.00

Customs SHE Cess 0.00

Special Additional Duty 0.00

CST

- 4%

1, 484.92

Total value: 38, 608.28

Rupees Thirty Eight Thousand Six Hundred Eight and Twenty Eight Paise Only

BY AIR

THROUGH CC

Billing Address:

MR.MOHAN BABU-BAZA1BKZ

9665023451

C/O.PATNI COMPUTER SYSTEMS LTD

PATNI KNOWLEDGE PARK, IT1, IT2

ITC INDUSTRIAL AREA, B BLOCK, 2N

D FLR, A WING, THANE, BELAPUR RD,

NAVI MUMBAI

400708

MRT

India

(1) The transaction in this document (all sales and services) is subject to Dell's Terms and Conditions available on www.dell.com/ap or on request.

Services are provided by Dell as described in the relevant service agreement (which may comprise order forms or "Service Descriptions" available at

www.dell.com/ServiceContracts, "Technical Specification Forms" or "Statements of Work ". (2) By signing a Dell Quotation and/or submitting a purchase

order pursuant to Dell's Quotation, you acknowledge that you have read and agree to be bound by Dell's Terms and Conditions and any referenced

Service Agreement (together the "Agreement"). This Agreement is the final agreement between the parties in connection with the transaction, replacing

any preprinted or other terms in any purchase order, invoice or other document issued by either party. (3) The Agreement may not be amended or varied

by any other subsequent terms or conditions imposed by you without: (a) prior written approval and signature of Dell's Segment General Manager or their

delegate; and (b) a specific reference to this paragraph (3). (4) These commodities, technology or software were exported in accordance with the United

States' Export Administration Regulations. Diversion contrary to US law is prohibited

Dell India Pvt Ltd.

M-4, SIPCOT Industrial Park

Sunguvarchatram Post, Sriperumbudur Taluk

Kancheepuram District,

Tamil Nadu - 602106


Company: DELL

Country: India   State: Maharashtra   City: Thane

Category: Computers & Services

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