Dell Studio 1555
Warranty extension and complaint response

I paid the money for extension of warranty 20 days back till now warranty has not been extended and also i have given the compalint for replacement of bazel. I haven't received the response from the dell representative. I also send the broken pics of bazel to the representative . i have received a call last week friday they said that they will inform me by monday and also said that the warranty will be extended by monday and it will be updated in the dell official website. I checked the website it hasn't extended although i payed tha money 20 days back. I paid the money for the complete cover

System Service Tag: CNJF3BS